We are all creatures of habit, but in the workplace, priorities and structures tend to shift. If you struggle with change, it probably shows. Leila explains how managers can use the SARA model—Shock, Anger, Recognition, and Acceptance—to transition their teams through change. If you hav...
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Passionate managers sometimes let their emotions get the best of them. Learn how to stay cool, even when you want to explode. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Do you talk more than you listen during an interview? Learn three tips that can help you skip the small talk and learn as much as you can about the job candidate. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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It’s not only who you know, but what those people know about you. Networking can be stressful, but by learning the 5 steps in Leila’s Rapport Handshake, you can maximize your networking efforts. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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We all make mistakes but acknowledging them can be hard. Successful leaders are ones who own their mistakes and don’t make excuses. By learning from their decisions, they can avoid making the same mistake in the future. If you have questions or suggestions for future video topics, Leila...
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When you brand yourself, you are helping people to associate certain emotions with what you do and say. Don’t leave this up to chance. Create your personal brand by: focusing on passions and strengths, determining the benefits of your brand, finding ways to be seen using your strengths, and bein...
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"Thank you, great job" — does that phrase even mean anything? It does if you mean it. By following a few guidelines—being personal and specific, slowing down, and even writing it down—you can learn to express your gratitude gracefully. If you have questions or suggestions for future video topics...
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Employees often experience difficulties during the first few months on the job, and many managers simply ignore it. Improve the performance of a struggling employee by first checking your own expectations and giving feedback. If you have questions or suggestions for future video topics...
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You never get a second chance to make a good first impression. Learn how to get a new employee focused on the company and excited about the job. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Why do so many of us struggle to say no? We want to please everyone but then we wind up overwhelmed and overworked. Consider these 3 tips for refusing with confidence--providing context, avoiding emotion, and recommending alternatives. If you have questions or suggestions for future video topics...
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Are you the type of manager who has a difficult time telling an employee how to improve? If so, learn how to give criticism constructively. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Don’t assume that leadership just happens as you climb the managerial ladder. If you want to take your role as manager to the next level you need to learn to lead more and manage less. Find out how to create your own personal management style with these 5 easy steps. If you have question...
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