Business Process Outsourcing is an emerging industry in Africa. This film looks at the various issues and opportunities facing the BPO sector in Kenya from the perspectives of one of Kenya’s BPO CEO and three young women entrepreneurs who created a BPO start-up. A pressing challenge affecting the...
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opportunities facing the BPO sector in Ghana through the lenses of three BPO operators. The World Bank’s eGhana project is supporting the Government of Ghana in its development of the ICT sector which seeks to generate growth and employment by leveraging ICT and public-private partnerships to dev...
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