Having a website people can easily navigate is common sense. It can save taxpayer dollars and help your agency achieve its mission. Here’s how to dramatically improve your website by focusing on your customers' needs and adopting some basic usability techniques.
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Google TechTalks May 24, 2006 Jared Spool Founding Principal, User Interface Engineering Jared M. Spool is founder of User Interface Engineering, the largest usability research organization of it’s kind in the world. If you've ever seen Jared speak about usability, you know that he's probably th...
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which Forrester Research rated as the two best consumer sites in the industry. He also has worked as a usability engineer for Hewlett-Packard and Sun Microsystems (with Dr. Jakob Nielsen) and as a journalist for Wired and Research & Development magazines. John is a published researcher and a freq...
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wearable artifact (a carabiner with GPS or RFID), 2) an interactive display (prototyped using an easel and paper pad), and 3) a business storefront. The more you walk, the more points you gain. These points can be used to redeem free goodies, coupons, and samples at local participating businesse...
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Who has the best practices for web app design and what do they do to make world-class applications? Jared Spool shares the latest research in the techniques and methodologies that can make a huge difference.
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