We are all creatures of habit, but in the workplace, priorities and structures tend to shift. If you struggle with change, it probably shows. Leila explains how managers can use the SARA model—Shock, Anger, Recognition, and Acceptance—to transition their teams through change. If you hav...
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Passionate managers sometimes let their emotions get the best of them. Learn how to stay cool, even when you want to explode. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Employees often experience difficulties during the first few months on the job, and many managers simply ignore it. Improve the performance of a struggling employee by first checking your own expectations and giving feedback. If you have questions or suggestions for future video topics...
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"Thank you, great job" — does that phrase even mean anything? It does if you mean it. By following a few guidelines—being personal and specific, slowing down, and even writing it down—you can learn to express your gratitude gracefully. If you have questions or suggestions for future video topics...
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Do you walk around the office so quickly that nobody dares to start a conversation with you? Is your office messy and uninviting? Do you sigh when someone knocks on your office door? If so, Leila explains why changing your behavior to make yourself more approachable can improve productivity....
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It’s not only who you know, but what those people know about you. Networking can be stressful, but by learning the 5 steps in Leila’s Rapport Handshake, you can maximize your networking efforts. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Do you talk more than you listen during an interview? Learn three tips that can help you skip the small talk and learn as much as you can about the job candidate. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Personalities can get in the way of business and when personalities clash, conflict occurs - resulting in low productivity and poor engagement. Don’t ignore it! Instead, learn 5 ways to address the conflict so that you can build an effective working relationship and get things done. I...
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We all make mistakes but acknowledging them can be hard. Successful leaders are ones who own their mistakes and don’t make excuses. By learning from their decisions, they can avoid making the same mistake in the future. If you have questions or suggestions for future video topics, Leila...
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If you find yourself constantly telling your employees what to do, you may be spending too much time managing, and not enough time coaching. Leila explains how you can guide employees to make decisions on their own. If you have questions or suggestions for future video topics, Leila wants to hea...
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Creating an environment that motivates employees to do their best work takes more than just a few company outings. Appeal to your employees’ heads and hearts by finding out what they love and what they do best. This way, your team will perform to their highest abilities. If you have questions or...
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Do you find yourself pointing out the things that your employees do wrong instead of focusing on what they’re doing right? Find out how managing strengths instead of weaknesses can make you a more effective manager. If you have questions or suggestions for future video topics, Leila wa...
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