How to Manage Customer Experience - YouTube

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Runtime: 4:55

Description: Steve Daines, vice president at RightNow, explains how the CRM provider strives to deliver superior, ongoing customer service to its clients, even after implementation. ... "Customer Experience"... (more)

Date: Thu, 22 Oct 2009

Tags: Customer Experience, RightNow Technologies, Product Marketing, Advertising & Promoti

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