Canada Post's volunteer Santas will have to start making lists of the children they write to after at least 13 children in the Ottawa region received letters from "The North Pole" containing demeaning and insulting language. The volunteers, who are current or former Canada Post employees, send a standard printed message and a personalized note responding to children who have written letters to Santa Claus. Volunteers must now log their own names and the name of the child they are writing to, the company announced in a news release Friday. A permanent logging and tracking process will be included in the program next year. The company received nine complaints Thursday about letters containing inappropriate language. Four more were discovered Friday, and one more letter containing inappropriate language was found at a local sorting plant. Canada Post is urging parents to open letters from Santa themselves before their children can do so. The...